This Privacy Policy explains how seventhavenuestore collects, uses, and protects personal information when you visit our website, place an order, or contact us.

Who we are
seventhavenuestore
5956 S Placita Picacho El Diablo, Tucson, AZ 85706, United States
Email: info@seventhavenuestore.com
Phone: +1 520-358-4848

Information we collect
We collect information you give us, such as your name, email address, phone number, billing address, shipping address, order details, and messages you send to us. We also collect limited payment information. Full card details are processed by our payment providers, and we do not store full card numbers on our servers.

We also collect some information automatically, such as IP address, browser type, device information, pages viewed, and cookie data. This helps us understand how the website is used and improve the shopping experience.

How we use information
We use personal information to:

  • Process and ship orders.
  • Handle returns, refunds, and customer service requests.
  • Send order updates and respond to messages.
  • Prevent fraud and keep the website secure.
  • Meet legal, tax, and accounting requirements.
  • Send marketing messages only where allowed by law or with your consent.

Legal bases under GDPR
If you are in the European Economic Area, United Kingdom, or Switzerland, we rely on these legal bases:

  • Performance of a contract: to process orders and provide services.
  • Legal obligation: to keep required business and tax records.
  • Legitimate interests: to prevent fraud, secure the website, and improve our services.
  • Consent: for marketing cookies or messages where consent is required.

Sharing information
We share information only when needed to run our business. This may include payment processors, shipping carriers, website hosting providers, email service providers, analytics providers, and professional advisors. We may also share information if required by law or to protect our rights.

We do not sell personal information.

Cookies
We use essential cookies to run the website, analytics cookies to understand traffic, and marketing cookies where allowed. You can control cookies through your browser settings. If you disable certain cookies, some website features may not work properly.

Retention
We keep personal information only as long as needed for the purposes described above, including order records, tax records, legal compliance, and dispute resolution.

Your rights under GDPR
If GDPR applies to you, you have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion.
  • Restrict or object to certain processing.
  • Request data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with a supervisory authority.

Your rights under CCPA/CPRA
If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used.
  • Request deletion of personal information.
  • Request correction of inaccurate personal information.
  • Opt out of the sale or sharing of personal information.
  • Not be discriminated against for exercising your privacy rights.

We do not sell personal information. To exercise any privacy right, email info@seventhavenuestore.com. We may need to verify your identity before completing a request.

International transfers
If you contact us or order from outside the United States, your information may be transferred to and processed in the United States. Where required, we use appropriate safeguards for these transfers.

Children
Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18.

Changes
We may update this Privacy Policy from time to time. The date at the top shows the latest update.

Contact
For privacy questions or requests, contact us at info@seventhavenuestore.com or call +1 520-358-4848 during service hours: Monday – Friday, 9:00 AM – 6:00 PM Mountain Time.