Welcome to seventhavenuestore. Below are answers to common questions about ordering, shipping, returns, payments, and privacy.
Q: What does seventhavenuestore sell?
A: We offer apparel and fashion accessories for everyday wear.
Q: Where do you ship?
A: We ship within the contiguous United States. We do not ship internationally at this time.
Q: How much does shipping cost?
A: Shipping is free within the contiguous United States.
Q: How long does shipping take?
A: Orders are usually processed within 1–2 business days. After processing, delivery normally takes 3–5 business days.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal.
Q: What is your return policy?
A: You may request a return within 30 calendar days after delivery. The item must be unused, kept in its original packaging, and returned because of a quality issue or another issue we approve. Return shipping is free for approved returns, and we do not charge a restocking fee.
Q: How long do refunds take?
A: After we receive your return, we process the refund within 1–2 business days. It usually takes 7–10 business days for the refund to appear on your original payment method after we process it.
Q: Where do I send a return?
A: Our return address is 5956 S Placita Picacho El Diablo, Tucson, AZ 85706, United States. Please contact us before sending a return so we can provide instructions.
Q: How can I contact you?
A: Email info@seventhavenuestore.com or call +1 520-358-4848. Our service hours are Monday – Friday, 9:00 AM – 6:00 PM Mountain Time. You can also use the contact form at the bottom of the Contact Us policy page.
Q: Is seventhavenuestore an independent store?
A: Yes. seventhavenuestore is independently operated. We are not affiliated with any other similarly named brand, retailer, or company.
Q: How do you handle privacy?
A: We collect information to process orders, provide support, prevent fraud, and meet legal requirements. We do not sell personal information. GDPR and CCPA/CPRA rights are explained in our Privacy Policy.
Q: How do I exercise my privacy rights?
A: Email info@seventhavenuestore.com. We may need to verify your identity before completing a request.