seventhavenuestore ships within the contiguous United States only. We do not ship internationally at this time.
Order processing
Orders are usually processed within 1–2 business days. Business days are Monday through Friday, excluding holidays. Orders placed after 2:00 PM Mountain Time, or on weekends and holidays, begin processing on the next business day.
Delivery time
After processing, delivery normally takes 3–5 business days. This means most orders arrive within about 4–7 business days after the order is placed, though carrier delays can sometimes add extra time.
Shipping cost
Shipping is free for all orders within the contiguous United States. There are no handling fees added at checkout.
Carrier selection
We choose the carrier automatically based on the destination, package size, and service availability. Carriers are selected from compliant logistics providers. Because of this, we cannot accept requests for a specific carrier.
Tracking
When tracking is available, we send tracking information to the email address used at checkout. If you do not receive tracking, please contact us and we will check the order status.
Delivery issues
Please make sure your shipping address is correct before placing an order. If a package is delayed, lost, or marked as delivered but not received, contact us at info@seventhavenuestore.com or call +1 520-358-4848 during our service hours. We will review the issue with the carrier.
Service hours
Monday – Friday, 9:00 AM – 6:00 PM Mountain Time.